Shipping policy
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive a confirmation message/email once your order has been dispatched.
2. Delivery Time
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Within Pakistan: 2–5 business days (depending on the city).
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Delivery time may vary slightly during festive seasons or due to courier delays.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and total order weight.
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Free delivery may be available for promotional offers or orders above a certain value (as mentioned on our website).
4. Packaging
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All Rewayati products are carefully packed in tin-sealed containers to ensure freshness and safety during transit.
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We take special care to maintain product quality and hygiene until it reaches your doorstep.
5. Tracking Your Order
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Once shipped, you will receive a tracking number via WhatsApp, SMS, or email to monitor your parcel’s status.
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You can also contact our customer support team for tracking assistance.
7. Delayed or Missing Orders
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In case your order is delayed beyond the expected delivery time, please contact our support team immediately.
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We will coordinate with the courier service to resolve the issue promptly.
8. Contact Information
For any queries regarding shipping, please reach out to us:
📞 Customer Support: +92 300 0170587
📧 Email: rewayatikitchen@gmail.com
🌐 Website: https://rewayati.com